Return Policy

General Returns Policy

You may return most new, unopened items sold and fulfilled by Onjinjinkta Books within 30 days of delivery for a full refund if the result is our error. Items should be returned in their original product packaging.

Partial refunds

Any book that has obvious signs of use cannot be refunded. Any CD, DVD, VHS or audio cassette tape that has been opened (taken out of its plastic wrap) will not be refunded. Any item that is not in its original package or is damaged for reasons not due to our error or shipping error will not be refunded.

Receiving a Refund

Your refund will go to your credit card 3-5 business days after your return is processed.

How Refunds are Issued

Your refund will go to your credit card 3-5 business days after your return is processed.

Non-Returnable Items

Onjinjinkta Books does not accept returns of downloadable products.

Exchanges

If you received a faulty item and need to exchange it for the same item, please email our Customer Service to request a replacement.

Questions or Concerns

Please note that it takes us 7 or more business days to process returns once they are received.

If you have any questions or concerns about an item you would like to return, please email Customer Service